During the Covid-19 pandemic, a moratorium was put in place, which prohibited shutting off water service due to non-payment. Beginning with the March 2020 billing cycle, the City of Signal Hill Water Dept discontinued water meter shut-offs and charging late fees on delinquent accounts. With the shut-off moratorium lifted in December 2021, the City will reinstate late fees on all delinquent accounts as of the August 2022 billing cycle. If an outstanding balance remains unpaid, the City will begin delinquent bill processing in accordance with Senate Bill 998 (Discontinuation of Residential Water Service).
Please pay all balances by August 31, 2022, in order to avoid late fees. Please get in touch with our office at 562-989-7315 with any questions.
For additional assistance:
Low Income Household Water Assistance Program, administered by California Department of Community Services and Development. For more information, please visit www.csd.ca.gov/waterbill
City of Signal Hill Low Income Water Discount, for more information and application, please visit www.cityofsignalhill.org/Water
Pay By Mail
To pay by mail, send a check to: City Hall - Water Billing 2175 Cherry Avenue Signal Hill, CA 90755