Due to the COVID-19 pandemic, the Finance Counter at City Hall is open by appointment only. We are not accepting walk-in visitors. Please call Water Customer Service at 562-989-7315 if you need to make an appointment to come to City Hall in person.
City Hall, including the Finance Department and Water Customer Service, will be closed on Fridays in September, November and December 2020. We strongly encourage you to pay your water bill online, by mail or by phone. You can also drop off your payment in the drop box outside the entrance to City Hall 24/7, no cash please. The Water Customer Service line is available to assist you during regular business hours at 562-989-7315.
We strongly encourage you to sign up for online bill pay for your convenience. New: you can now schedule future payments through online bill pay. Need help creating a new account with Municipal Online Payments? Visit the sign-up page for detailed instructions.
To pay by mail, send a check to:
City Hall - Water Billing
2175 Cherry Avenue
Signal Hill, CA 90755
To open an account for new water service, please call 562-989-7315. You will need to fill out the Water Service Application (PDF) and return to the Water Department via email at Finance1@cityofsignalhill.org, or mail to City of Signal Hill, 2175 Cherry Ave., Signal Hill, CA 90755.