The Finance Counter and City Hall are open for business during COVID-19. However, all in-person visitors must make an appointment with us. No walk-ins will be allowed. Please visit this page for details on how to make an appointment with us. We continue to encourage you to do business with us by phone or online. You can also safely deposit utility bill payments at the dropbox outside the front entrance of City Hall (no cash, please).
Sales & Use Tax
The California Department of Tax and Fee Administration collects the sales and use tax from local retailers selling tangible personal property or from the users of tangible personal property purchased from retailers outside of the State of California. Sales tax is measured by gross receipts from retail sales. The use tax is measured by the sale price of tangible personal property. California cities receive 1% of the total sales tax rate within its jurisdiction, which is known as the Bradley-Burns Uniform Local Sales & Use Tax. The voter-approved Signal Hill Measure R on November 3, 2020 increased the rate for the City by an additional 0.75% to a total of 10.25%.
Click here for more information on California City and County Sales and Use Tax Rates.
The Finance Department is responsible for providing financial information, payroll services, and the administration of all other financial affairs of the City.
Water Customer Service
Call 562-989-7315 for questions / concerns about water utility billing.