What happens after I file my grievance?

After receiving your grievance, the ADA/504 Coordinator will investigate within 20 business days. The investigation may include you and any other person(s) the investigator believes to have relevant knowledge concerning your grievance. The investigator will also consider any written evidence submitted.

After completing the investigation, the investigator will review the factual information gathered. The ADA/504 Coordinator will then issue a written response.

Show All Answers

1. Who may file a grievance?
2. When should a grievance be filed?
3. What should the grievance include?
4. What if I need assistance filling out my grievance?
5. What happens after I file my grievance?
6. When will I receive a response?
7. Should I be concerned that a City officer or employee might retaliate against me if I complain?
8. How long are grievances kept?