What if I need to cancel my permit?

Cancellation must be made in writing to the Community Services Department at least ten business days prior to the event date in order to receive a refund. The non-refundable deposit will be retained upon notice to the city of cancellation. If the applicant cancels less than ten business days prior to scheduled usage, 50% of all fees and deposits shall be forfeited. If the cancellation is made five working days or less prior to the event, all fees and deposits shall be forfeited.

A full refund will be made in the event of cancellation due to inclement weather or a city program. There is no refund for reservation time not utilized by the applicant, except for reasons of inclement weather. Inclement weather refunds will only be issued if approved by the director of community services.

Show All Answers

1. Do I need a permit for a simple family picnic?
2. Where do I get a permit application?
3. How far in advance do I need to make my reservation?
4. What hours are the community centers available by permit?
5. Can I rent the Signal Hill Community Center's kitchen only?
6. Will staff be available during my event?
7. If I have a permit, do I need to be present during the event?
8. Can staff members sign for deliveries?
9. Who is responsible for damages or vandalism?
10. Is proof of residency necessary?
11. When are the parks open?
12. Are permits available on holidays?
13. What happens if my group number is over the facility's capacity?
14. My outdoor event will have more than 50 guests. Is that okay?
15. Can I bring my own barbecue grill or taco cart?
16. Are alcoholic beverages allowed in the park or Community Centers?
17. Is amplified music allowed in city parks?
18. Is amplified music allowed in the community centers?
19. What type of decorations may I use?
20. Can I have a jumper at my event?
21. Can I bring my own personal jumper?
22. What if I need to cancel my permit?
23. Can I bring a dog to the park?
24. Can I bring tables and chairs to the park?
25. Can I run a fitness/bootcamp class or practice with my team in the park?
26. Can I pay with a credit card?