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Posted on: July 12, 2022

Reinstatement of Water Bill Late Fees

Reinstatement of Late Fees

NOTICE TO ALL SIGNAL HILL WATER UTILITY CUSTOMERS

Reinstatement of Late Fees

During the COVID-19 pandemic, a moratorium was put in place, which prohibited shutting off water service due to non-payment. Beginning with the March 2020 billing cycle, the City of Signal Hill Water Department discontinued water meter shut-offs and charging late fees on delinquent accounts. 

With the shut-off moratorium lifted in December 2021, the City will reinstate late fees on all delinquent accounts as of the August 2022 billing cycle. If an outstanding balance remains unpaid, the City will begin delinquent bill processing in accordance with Senate Bill 998 (Discontinuation of Residential Water Service).

Please pay all balances by August 31, 2022, in order to avoid late fees. Call the Water Department at 562-989-7315 with any questions. 

For more information regarding water bill payment options, please visit the City’s Pay My Water Bill Page

For additional assistance:    

  • Low Income Household Water Assistance Program, administered by California Department of Community Services and Development. For more information, please visit www.csd.ca.gov/waterbill
  • City of Signal Hill Low Income Water Discount, for more information and application, please visit www.cityofsignalhill.org/Water

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