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Posted on: January 24, 2020

COVID-19: Latest Information and Updates

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Updated: February 25, 2021

This page is our official COVID-19 center for news and updates. The City of Signal Hill COVID-19 Hotline is also available at 562-989-7392 24 hours a day, 7 days a week. 

The City of Signal Hill is under the jurisdiction of the L.A. County Department of Public Health (LACDPH) and must follow all County and State orders. Please continue to follow public health measures that can protect us from COVID-19 and minimize spreading it to others. Please read the latest L.A. County Public Health Officer Order (PDF) updated February 10, 2021. The Health Officer Order is a blueprint for everyone to follow to prevent another surge in cases, hospitalizations, and deaths. 

Vaccine Information

  • Signal Hill residents should follow LACDPH vaccine direction and updates. Vaccine appointments with LACDPH are now open for residents 65 years of age and older. Due to limited vaccine supply, appointments are extremely limited. Health officials are asking everyone to please be patient. Visit to make your appointment and learn more about how you can get vaccinated. Please also speak with your healthcare provider and/or pharmacy - many are able to offer you the vaccine. If you don't have Internet access, please call the LACDPH Vaccine Call Center at (833) 540-0473, 8 a.m. and 8:30 p.m, 7 days a week. However, the website is the fastest and most effective way to get an appointment.
  • Starting March 1, those who are in Phase 1B, Tier 1 – teachers and workers in education and childcare, food and agriculture, and emergency service and law enforcement – will become eligible for vaccination. If you are in one of these groups you will be able to book your appointment on starting March 1. Registration is required for a vaccine appointment. Please prepare to show proof of identification, and proof of employment in a qualifying sector within Los Angeles County. In addition, the State announced that vaccinations will open to residents between 16 and 64 years old who have certain disabilities or severe underlying medical conditions on March 15. 
  • To help our vaccine-eligible residents, we reached out to L.A. County Supervisor Janice Hahn's office. They've graciously agreed to personally assist Signal Hill residents 65 years and older who are having difficulty securing a COVID-19 vaccine appointment through L.A. County. If you need help, please contact Brenda Caloca with Supervisor Hahn's office at 562-256-1920 or by email at We kindly ask that only eligible residents reach out at this time.
  • Signal Hill residents who are 65 and older are eligible for a COVID-19 vaccination at a new Kaiser-run vaccination clinic at Cal State Long Beach. Please call 833-574-2273 or visit this website for more information and to secure an appointment. Please remain patient as vaccine supplies continue to be limited.
  • If it is not your turn to get vaccinated, please still visit to learn about the vaccination phases, determine when it is your turn to get vaccinated, and sign up for the Vaccine E-Newsletter. Please also register at to be notified when you become eligible. Once it is your turn to be vaccinated, it will always be your turn. Your eligibility for a vaccine will not expire or go away.
  • Please do not make a vaccine appointment or inquire about vaccinations with the City of Long Beach. Signal Hill residents are currently ineligible to be vaccinated in Long Beach and will be turned away.  

Latest Case Numbers

  • City of Signal Hill Confirmed COVID-19 Cases: 1,087 as of February 25, 2021 (no change since February 24
  • City of Signal Hill Confirmed COVID-19 Deaths: as of February 25, 2021 (no change since February 3)
  • L.A. County Confirmed COVID-19 Cases: 1,187,474 as of February 25, 2021 (+2,072 since February 24)
  • State of California Confirmed COVID-19 Cases: 3,460,326 as of February 24, 2021


February 24, 2021: City Manager Hannah Shin-Heydorn gave a COVID-19 presentation at the February 23, 2021 City Council Meeting. View the presentation here (PDF)

February 11, 2021: L.A. County announced those who are in Phase 1B, Tier 1 –– teachers and workers in education and childcare, food and agriculture, and emergency service and law enforcement –– will become eligible for vaccination on March 1. If you are in one of these groups you will be able to book your appointment on starting March 1. Slots are limited as supply is still limited, but new slots open regularly. As always, continue checking back on the website to book your appointment. In addition, the State announced that vaccinations will open to residents between 16 and 64 years old who have certain disabilities or severe underlying medical conditions on March 15.

February 10, 2021: LACDPH issued a revised Los Angeles County Health Officer Order (PDF) to clarify that Places of Worship can open for indoor services limited to 25% of indoor capacity and must continue to comply with the required modifications provided by Appendix A: Social (Physical Distancing).

February 9, 2021: City Manager Hannah Shin-Heydorn gave a COVID-19 presentation at the February 9, 2021 City Council Meeting. View the presentation here (PDF).

February 9, 2021: Travel increases the risk of getting and spreading COVID-19. With the upcoming Lunar New Year, Valentine's Day, and Presidents Day, Public Health advises against non-essential travel and gatherings with people not from your household. COVID-19 surged after Thanksgiving and Christmas travel in November and December. The more people travel, the more interactions they have with individuals outside of their household, the greater the risk of getting and spreading COVID-19.  

February 3, 2021: Due to new information from the State regarding vaccine administration, L.A. County has temporarily paused all planning activities related to cities like Signal Hill utilizing other agencies for vaccine distribution. All eligible Signal Hill residents can continue to use and their own medical provider or pharmacy to make appointments and get additional information. We appreciate residents' understanding and patience as agencies locally, regionally and nationally work through the logistics.

January 29, 2021: Today, LACDPH revised the current Health Officer Order (PDF), clarifying restrictions on certain permitted activities like outdoor gatherings with multiple households. The order also now permits limited outdoor dining at restaurants. Please read the Health Officer Order and/or see below for new requirements and protocols that impact these activities. 

January 25, 2021: Officials with the California Department of Public Health (CDPH) ended the Regional Stay at Home Order for all regions statewide. This means that L.A.County & Signal Hill will return to the rules and framework of the Blueprint for a Safer Economy. L.A. County, along with the majority of the state, is in the most restrictive tier, Purple. To comply, LACDPH issued a new Health Officer Order that will allow some businesses, including personal care, to re-open with restrictions. See below for what is open and closed, along with information on restrictions and protocols.

Masks and Face Coverings

Everyone in the state of California over the age of two is required to wear a mask in public places and when outside of the home. Masks and face coverings must cover both the nose and mouth and fit snugly. Masks protect both you and others from COVID-19, and are a key tool in slowing the spread of COVID-19. Please review the state-wide order (PDF) and the latest Guidance for Cloth Face Coverings from the CDC.

L.A. County Economic and Business Information

Businesses must adhere to sector-specific distancing and infection control protocols that provide safety for employees, customers and our most vulnerable residents. Employees and customers must continue to practice physical distancing and wear a face covering when in public and inside a business. We strongly encourage you to review the specific requirements for each business before patronizing, as there are significant changes to their operations.

What’s Open in L.A. County / Signal Hill:

As of February 10, 2021, under the State's Blueprint for a Safer Economy and the current L.A. County Health Officer Order:

  • Essential retailers and businesses such as grocery stores, food markets, gas stations, banks/credit unions, laundromats, auto repair, appliances, may open at limited occupancy.
  • City Hall and the Community Services Department are open for phone and e-mail assistance. To visit City Hall in-person, you must have an appointment. Learn more about making an appointment. We are not accepting walk-in visitors.
  • Private gatherings are permitted, but must be outdoors, consist of no more than three households and include no more than 15 people. The households involved must be stable over time. Please see pages 3 and 4 of the Health Officer Order for private gathering protocols.
  • Personal care services, including hair salons, nail salons, barbershops, and tattoo parlors, may open at 25% capacity. See Personal Care Protocols (PDF).
  • Non-essential retailers, indoor malls and non-essential shopping centers may open at 25% indoor capacity. Food courts/common areas are closed.
  • Restaurants and other food-service facilities can be open for delivery, drive-thru, pickup, and retail operations. Please see Restaurant Reopening Protocols(PDF) for more information on what is allowed at restaurants, wineries and breweries. Outdoor dining is also permitted, with these notable restrictions:
    • Employees that may come in contact with customers must wear both a face covering and a face shield at all times when interacting with customers and when in customer service areas.
    • Outdoor dining table seating must be limited to no more than 6 people per table, all of whom must be from the same household. 
    • All establishments must post signage and verbally inform customers that everyone sharing a table must be from the same household.
    • Outdoor dining and wine service seating must be reduced by 50%.
    • Outdoor tables must be repositioned or removed so that all tables are at least 8 feet apart. 
    • Televisions or other screens that broadcast programming must remain off until further notice.
  • Hotels, motels and lodging for tourism and individual travel
  • School-based programs, including Day Camps (PDF)
  • Outdoor playgrounds (masks and physical distancing 100% of the time)
  • Flea markets, swap meets
  • Drive-in movie theaters  
  • Trails and parks are open, with the exception of the Signal Hill Dog Park. Before using trails, please see County Public Health guidance for trails here (PDF).
  • Low-risk outdoor recreational facilities including golf courses, tennis courts, outdoor shooting and archery ranges, equestrian centers and community gardens, with restrictions.
  • Beaches and beach bike paths: Please see Beach Reopening Protocol (PDF). Find more information on L.A. County Beaches at
  • Gyms and fitness facilities: Outside only, 50% capacity
  • Places of Worship (PDF)
  • Cardrooms, casinos, satellite wagering facilities, and racetrack onsite wagering facilities: outdoor only at 50% capacity

What’s Closed in L.A. County / Signal Hill:

  • The Signal Hill Dog Park and the Signal Hill Public Library's interior
  • City Hall and the Community Services Department are closed to walk in visitors. We are open by appointment only.
  • Bars, lounges and nightclubs
  • Indoor movie theaters
  • Public entertainment venues such as live performance theaters, concert venues, theme parks, and festivals
  • Non-specified indoor family entertainment centers such as indoor bowling alleys, arcades, skating rinks, etc.
  • Dining and drinking indoors at restaurants and brewpubs

Reporting Non-Compliance

LACDPH encourages residents and employees to report businesses that are in violation of LACDPH Health Officer Order protocols. Please do not contact the City of Signal Hill to report a violation. Instead, please call L.A. County at 888-700-9995 or visit to report non-compliance.

Social / Physical Distancing: Stay Six Feet Apart

Physical distancing reduces the risk of virus transmission, and is required when you are out in public and around others who are not in your household. Please stay six feet apart from other people while away from home at all times. This will prevent the spread of COVID-19 through others’ respiratory droplets. Learn more about social distancing (PDF) from LACDPH. Many people who are infected with COVID-19 do not have symptoms and may not know they can spread the virus to others. 

City of Signal Hill Information

City Hall and the Community Services Department are open by appointment only. All City in-person events and in-person meetings are suspended until further notice.The Signal Hill Public Library is closed to the public, and is offering curbside pickup as an alternative. 

Resources for Individuals, Businesses and Families

Please see our COVID-19 Resources Page for information that may assist workers, businesses, families, and anyone who is facing challenges due to COVID-19. We’ve covered resources from food/essentials to finances to mental health. We’ve also listed ways you can help others during this difficult time.

Use Trusted Sources for COVID-19 Information

We encourage you to use trusted sources to stay up-to-date. We will keep this page updated with information from the Los Angeles County Department of Public Health, the California Department of Public Health, and the CDC. Please visit their websites directly for a wealth of information on COVID-19. You may also dial 2-1-1 for information and resources directly from L.A. County.  


According to the CDC, people with COVID-19 have had a wide range of symptoms reported. These symptoms may appear 2-14 days after exposure to the virus. They include fever, cough, shortness of breath or difficutly breathing, chills, a sudden loss of taste or smell, nausea, diarrhea, body aches, headache, and/or sore throat. 

What I’ve Been Exposed? What if I Feel Sick?

  • If you are experiencing COVID-19 related symptoms, please get a COVID-19 test. Contact your health care provider as soon as possible. You can also call the L.A. County Nurse Help Line at 844-804-0055, 7:00 a.m. - 7:00 p.m., 7 days a week.
  • If you test positive for COVID-19, or a health care provider tells you you are likely positive, you are required to isolate yourself, and tell your close contacts that they need to quarantine. Please follow the instructions found here, in compliance with the L.A. County Health Officer Isolation Order.
  • If you think you’ve been exposed to someone with COVID-19, or have been notified that you are a close contact of someone who has COVID-19, you should get a COVID-19 test and quarantine. Please follow the instructions found here, in compliance with the L.A. County Home Quarantine Health Officer Order.

Testing for COVID-19

  • If you have a primary health care provider, please check with their office to inquire about testing first. If you are unable to receive a prompt appointment, or don't have a health care provider, you can use a County or City-run test site.
  • L.A. County Public Health offers free tests for City of Signal Hill residents. An appointment is required, and testing is prioritized for those experiencing symptoms. Testing is also prioritized for at-risk individuals and front-line and essential workers. Learn more and make an appointment online. For answers to questions about testing in L.A. County, go to
  • City of Signal Hill residents who are experiencing COVID-19 symptoms can also get tested for free at COVID-19 testing sites in the City of Long Beach. Visit their website to learn more. 

Staying Healthy and Slowing the Spread 

  • Older adults and individuals with compromised immune systems or chronic medical conditions should stay home as much as possible. Please visit the CDC’s website to learn more about people who are at higher risk for severe illness. 
  • Wear a mask / face covering when out of the home, when you are around others, in public places, and while patronizing businesses. Be sure it covers both the nose and mouth, with a secure fit.
  • You must stay home if you are sick, even if you are only mildly ill. Don’t wait until you are really sick to stay home. Keep children home if they are sick. Do not travel if you are sick. There are other viruses out there, and even you’re not sick with COVID-19, you don’t want to spread additional illness.
  • Wash your hands frequently with soap and water. You should vigorously lather your hands with soap, away from the running water, for at least 20 seconds. When rinsing your hands, make sure the water runs into the sink, away from your hands. Dry your hands with a paper towel, clean towel, or hand dryer. See Proper Hand Washing Prevents Illness for more on hand-washing protocol.
  • Avoid touching your nose, mouth, eyes and face, especially if you have not recently washed your hands.
  • Cover your mouth and nose with a tissue when coughing or sneezing. Throw the tissue away immediately and then wash your hands. If a tissue is not available, cough or sneeze into your elbow, then wash your hands.
  • Regularly clean and disinfect frequently-touched surfaces, whether at home or at an essential workplace. Review this Guide to Environmental Infection Control (PDF) for more information on proper disinfection and cleaning.
  • Get immunized against the flu.


Please avoid non-essential travel. You can take public transportation or use ride-sharing services as long as you wear a face covering during your ride and at stops/stations where others are present. To the extent possible, you should maintain at least 6 feet of space from others. The CDC issued an order that requires face masks to be worn by all travelers while on public transportation. Masks completely covering the mouth and nose must be worn while awaiting, boarding, disembarking, or traveling on airplanes, ships, ferries, trains, subways, buses, taxis, and ride-shares as they are traveling into, within, or out of the U.S. People must also wear masks while at transportation hubs (e.g., airports, bus or ferry terminals, train and subway stations, seaports) and other locations where people board public transportation.

Additional information:

Please review these trusted sources for the most accurate and up-to-date information on COVID-19.

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